Q&A forum: Pressure Vessel Calculator (ASME VIII)
The install went ok. Trying to run gives "incorrect license" and then asks me to call them for tech support.
It appears to be a trap function on a registry key, as there is no ini/config files listed -- ie, no way to fix without investing at least a few hours time. Although cut/past key and business name, apparently if not enter "country" with exact same code as used at registration time, it forces a full fail.
I need to calculate the wall thickness for a 18 inch diameter x 48 inch long vacuum tank made of 304 stainless steel. He suggested I simply ask you to do this for me, email me the answer, and give up on your product and get my money back, unless you can give him a quick solution to making it work, he’s a busy man and barely has time for me. It would be nice if your product worked without this trouble.
All our calculators install and operate on private computers (i.e. not on company computers), if the user does not have unrestricted access to the registry file on his computer, i.e. it is being installed on a company machine, it will not work. Companies are expected to pay a higher price for multi-user access
We have sold hundreds of this calculator (Pressure Vessel) for use on private PCs around the world with no problems
I have just successfully installed the program on one of our machines using your security key (************-************) and your names (**** and *******)
When this problem has been (occasionally) reported in the past it has always been as a result of the user incorrectly applying the security details.